Contact us in the Grievance Redressal:
 
AMC Repo Clearing Limited
 
Unit No-503, Windsor,
Off CST Road, Kalina,
Santacruz East,
Mumbai-400 098
 
Email ID : grievance@arclindia.com

Arbitration / Appellate Arbitration Awards :
 

Sr. No	Year	Carried forward from previous year	Received	Resolved	Pending
1	2020-21	Not Applicable@
2	2021-22	Nil	Nil	Nil	Nil
3	2022-23	Nil	Nil	Nil	Nil
4	2023-24	Nil	Nil	Nil	Nil
5	2024-25	Nil	Nil	Nil	Nil
	Grand Total	Nil	Nil	Nil	Nil

@ AMC Repo Clearing Limited was incorporated on April 17, 2021

Arbitration Panel for Grievance redressal:
 
"Pursuant to Regulation 29A of SECC Regulation 2023, the Company was required to constitute the Grievance Redressal Panel to resolve investor grievances which shall function in the manner as may be specified by the Board
 
Constitution of the Panel Committee 
 

Member	Category
Axis Bank Limited	Bank
STCI Primary Dealer	Primary Dealer

 
Terms of Reference : :

• To deal with the complaints referred to by the Clearing Corporation, listen to the parties and resolve their complaints / disputes
• Define/ approval of policy and SOP for dealing with complaints (including complaints related to unauthorized trades) by Exchange and Grievance Redressal Panel (GRP)/ Conciliators and Arbitrator.
• Ensure that clearing corporation and GRP take measures to minimize instances of unauthorized complaints, including defining appropriate regulatory actions (penalty, disablement) against members.
• Review of complaint resolution process, review of complaints remaining unresolved over long period of time, etc.

Frequency: As and when required."